BUR OAKS CAMPER PORTAL

Portal Terms

Last updated July 9, 2026

Portal access

Use the portal only for your own campground account. Keep your password private and notify the campground office if you believe your account has been accessed without permission.

Invoices and payments

Review invoice details before paying. A payment is complete only after Stripe confirms it and the portal marks the invoice paid. Contact the campground office promptly about billing questions.

AutoPay authorization

When you enroll, you authorize Bur Oaks Campground to charge your saved payment method for the categories you select. Electric charges vary based on recorded usage. Lot rent is charged at your current applicable rate and schedule. You may disable AutoPay before future invoices are issued.

Campground information

Announcements, events, alerts, and maintenance statuses are provided for convenience and may change. Emergency or safety matters should be reported directly to the appropriate campground contact or emergency service.

Mobile Messaging Terms

Program name: Bur Oaks Campground Text Alerts.

Program description: Bur Oaks Campground sends opted-in seasonal campers account and campground operational text messages. Messages may include new invoice notices, invoice due-date reminders, past-due reminders, payment confirmations, maintenance request updates, sewer pump-out updates, gate notices, utility notices, office notices, safety notices, weather-related operational alerts, and other non-marketing notices related to a camper portal account or campground operations.

Dedicated SMS Terms: A public SMS-only terms page is available at www.buroakscampground.com/sms-terms.

Consent: Campers are not opted in automatically, and SMS consent is never bundled into a lease, payment, portal account, directory listing, or other agreement. To opt in, sign in to the private Bur Oaks Camper Portal at www.buroakscampground.com, open Profile or Invoices, enter or confirm your mobile phone number, and check the box labeled I agree to receive Bur Oaks Campground text alerts. The checkbox explains the message types, message frequency, message/data rates, HELP/STOP instructions, and links to these Terms, the Privacy Notice, and the SMS Consent page. A public explanation of the SMS consent process is available at www.buroakscampground.com/sms-consent.

Message frequency: Message frequency varies based on your account activity, billing activity, maintenance activity, utility notices, gate notices, office notices, and safety or weather-related operational alerts.

Costs: Message and data rates may apply. Bur Oaks Campground does not charge campers to opt in to text alerts, but your mobile carrier may charge you according to your wireless plan.

Help: Reply HELP for help. You may also contact Bur Oaks Campground at buroakscampground@gmail.com or 618-488-7927.

Opt out: Reply STOP to opt out of future text messages. After you opt out, you may receive one final confirmation message. You can also manage your text opt-in preference in the camper portal or by contacting the campground office.

Optional consent: SMS consent is optional and is not required to stay at Bur Oaks Campground, use the camper portal, or receive campground services.

Privacy: Bur Oaks Campground does not sell, rent, buy, trade, or share SMS opt-in information, phone numbers, or text messaging consent with third parties or affiliates for marketing, promotional, lead-generation, or advertising purposes. SMS consent is used only for Bur Oaks Campground communications. Service providers may process messages only as needed to deliver campground communications. See the Privacy Notice at www.buroakscampground.com/privacy.

Acceptable use

Do not attempt to access another camper’s records, disrupt the portal, upload harmful material, or use directory information for advertising or unsolicited contact.

Support

Contact the campground office for account access, billing, privacy, or portal-support questions.